Ethical Standards

We consistently demonstrate integrity and high ethical standards.

Our Code of Conduct

Our Code applies to everyone at Ingredion and its affiliates around the world, including employees, contract workers, agents, company officers, and Directors. In some cases, the Code applies to third parties and others working on the company’s behalf.

Living our Values

Our Code of Conduct provides guidance on the ethical behaviours that drive our business decisions. It promotes a common understanding of right and wrong across our company, wherever we operate. Remember:

In a competitive business environment, no document or policy can answer every question in every situation.

Speak up! Bring questions about situations not discussed in this Code (or that may arise in your interactions with customers, team members, suppliers, or others) to your manager, the Legal Department, the Business Integrity Committee, or the Human Resources Department, or contact the Business Ethics Line.

Communicate to contractors, agents, and other business partners that they are expected to uphold the standards of our Code of Conduct when working with or on behalf of Ingredion.

Compliance with policies, laws, and regulations

Our Code of Conduct provides the framework for how we work as a company. We must follow the Code of Conduct AND the policies, laws, and regulations that apply to our work and the countries where we do business. Note that our policies reflect the laws of the countries where we do business and may be more stringent than other laws require.

Business Integrity, Ethics, and Compliance Program

The mission of our compliance program is to support and foster Ingredion’s culture of integrity and compliance with the law, consistent with the company’s values.

If you are unsure what laws or policies apply to your work, ask a manager, HR, Legal, or Business Integrity, or contact the Business Ethics Line. We all have a duty to speak up if we are unsure what to do, have a concern, or if we see or suspect a violation of policy or law.

For Contact

Reporting Concerns

Discuss the issue with:

  • Your manager
  • Another manager
  • The Human Resources, Legal, or Regional or Business Integrity department; or
  • Use the Business Ethics Line (INGRethics.com) to report concerns or ask questions (anonymously if you wish) in your language 

Legal Questions

Contact your local Legal support

Concerns regarding product safety and quality

Contact your local Quality Management representative

Questions regarding trade compliance

Human Resources-related policy and procedure questions

Contact your local HR support

Inquiries regarding the trading of securities

Contact the Office of the Corporate Secretary

Policies related to the Code of Conduct

Visit the Corporate Policy Center on InSite

Questions about the Compliance Program

Ask the Corporate Compliance Officer (AsktheCCO@ingredion.com)

Reporting Concerns

Your voice matters. Each of us is responsible for building and protecting Ingredion’s culture of integrity. A suspected violation of this Code of Conduct, company policy, or violation of law could be a serious matter. We expect everyone to speak up about any potential violations.

The company does not tolerate retaliation against those who speak up in good faith or participate in investigations. If you have a question about this Code or if you are concerned about a potential violation, you have a number of options:

  • Discuss the issue with your manager;
  • Discuss the issue with another manager;
  • Contact the Human Resources, Legal, or Regional or Business Integrity department; and
  • Use the Business Ethics Line to report concerns or ask questions (anonymously, if you wish) in your language.

Go to our Ingredion Ethics Website to contact the Business Ethics Line via the Internet or to look up toll-free numbers by country on Ingredion’s InSite intranet site. The site is available 24 hours a day, 7 days a week.

Question or Concern?

If you suspect a possible violation of Our Code of Conduct, we encourage you to speak up and report it on the Ingredion Business Ethics line at our INGRethics.com.

Report a concern